Roughly half of all prescriptions in the United States are not taken as directed. Missed doses lead to avoidable hospital visits, worse outcomes, and higher costs. Our adherence program is built around one goal: making it effortless for you to take the right medication at the right time, every time.
How the program works
When you enroll, our pharmacists review your full medication list and build a personal adherence plan around your schedule and your health goals.
- Automatic refill reminders by phone, text, or email — you choose
- Proactive refill processing so your medication is ready before you run out
- Follow-up calls when a refill is overdue, so nothing slips through
- Adherence packaging available for complex regimens
- Coordination with your prescriber when a therapy needs adjusting
Who benefits most
Anyone on long-term therapy benefits, but adherence support makes the biggest difference for patients managing several conditions at once.
- Patients taking four or more daily medications
- Diabetes, hypertension, cholesterol, and heart-failure therapies
- Mental health and behavioral health prescriptions
- Caregivers managing medications for a parent or family member
- Patients recently discharged from a hospital or rehab stay
What it costs
Nothing. Adherence support, reminders, and pharmacist follow-up are included at no charge for every SB Pharmacy patient. You only pay your normal copay for the medication itself.
Frequently asked questions
Do I have to switch all my prescriptions to SB Pharmacy?
It works best when we can see your whole medication list, but you can start with just one or two prescriptions and add more when you're ready.
Can you remind a family member instead of me?
Yes. With your written authorization we can send reminders to a designated caregiver.
Ready when you are
Call us, stop by the store, or start online. A pharmacist will walk you through it.